Terms And Conditions

Welcome to Avella

These Terms and Conditions outline the rules and regulations for the use of the Avella website, located at avella.in. By accessing this website and placing an order, you accept these terms in full. If you do not agree with any part of these terms, please do not use our website.

1. Products & Information

Avella specializes in anti-tarnish jewellery designed for durability and everyday wear. We make every effort to display product images, colors, and descriptions as accurately as possible. However, slight variations may occur due to lighting, screen settings, or handmade characteristics.

2. Pricing & Payments

All prices listed on the website are in INR (₹) unless otherwise stated.

We reserve the right to:

• Change prices at any time without prior notice

• Correct pricing errors if they occur

• Cancel orders if incorrect pricing is displayed

Payments must be completed through approved payment methods available on our website.

3. Order Acceptance

After placing an order, you will receive a confirmation email. This confirmation does not guarantee acceptance of your order. Avella reserves the right to cancel or refuse any order due to:

• Product availability issues

• Payment problems

• Suspected fraudulent activity

• Incorrect product or pricing information

4. Shipping & Delivery

Delivery timelines may vary depending on location and courier services. While we aim to dispatch orders promptly, delays may occur due to external factors beyond our control.

Customers are responsible for providing accurate shipping details. Avella is not liable for delays caused by incorrect addresses.

5. Returns & Exchanges

Return and exchange eligibility will follow our Return Policy. Products must be unused, in original condition, and returned within the specified timeframe.

Certain items may not be eligible for return due to hygiene or customization reasons.

6. Anti-Tarnish Jewellery Care

Our jewellery is designed to resist tarnishing; however, proper care is required. Exposure to harsh chemicals, perfumes, or excessive moisture may affect longevity. Care instructions should be followed to maintain product quality.

7. Intellectual Property

All content on avella.in, including logos, images, designs, text, and graphics, is the property of Avella and may not be copied, reproduced, or used without permission.

8. User Conduct

By using our website, you agree not to:

• Use the website for unlawful purposes

• Attempt to harm or disrupt website functionality

• Submit false or misleading information

9. Limitation of Liability

Avella shall not be liable for any indirect or incidental damages arising from the use of our products or website.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website means you accept any updated terms.